Technical Support & Database Engineer

Technical Support & Database Engineer - NV1 | Brisbane

Cleared Recruitment is working closely with a major national security program delivering mission-critical forensic and investigative capabilities for the Federal Government.

We're seeking a NV1-cleared Technical Support & Database Engineer to join a fast-paced team responsible for maintaining and optimising secure forensic platforms, SQL databases, and Azure-hosted environments.

This is a Brisbane-based role supporting high-security systems used by law enforcement and intelligence stakeholders.

Key Responsibilities

• Deliver advanced technical support and issue resolution across cloud, application, and SQL infrastructure
• Optimise and manage SQL databases, ensuring performance, security, and data integrity
• Troubleshoot production issues across Microsoft Azure environments and perform root cause analysis
• Collaborate within a CI pipeline and contribute to automation and infrastructure-as-code efforts
• Document troubleshooting steps, resolutions, and technical procedures in ServiceNow
• Liaise with technical and non-technical stakeholders to deliver clear, professional support
• Participate in on-call support (as part of a rotating roster)

What We're Looking For

• NV1/Baseline security clearance (must already hold - this is a Federal Government-linked role)
• Australian citizenship (essential due to the classified nature of the work)
• 3+ years of hands-on SQL experience: advanced queries, performance tuning, and DB management
• Strong working knowledge of Microsoft Azure, including issue resolution in production cloud environments
• Exposure to ServiceNow or similar service management platforms
• Familiarity with Continuous Integration (CI) environments
• Strong incident management, communication, and stakeholder engagement skills
• Background or interest in software engineering is highly regarded

Preferred Qualifications

• Microsoft Certified: Azure Database Administrator Associate
• Microsoft Certified: Azure Data Fundamentals
• ITIL Foundation Certification
• Degree in Computer Science, IT, or equivalent experience

Why This Role?

• Be part of a secure Federal Government program impacting national law enforcement outcomes
• Join a team of engineers, developers, and analysts working with leading forensic software
• Career development in secure, high-availability environments
• Long-term contract with stability and growth potential
• Collaborative team culture and real-world impact

? Brisbane-based only | Must hold an active NV1 clearance
? Contact Daniel on 0424 906 007
?
At Cleared Recruitment, we specialise in connecting skilled professionals with opportunities in Defence, Intelligence, and National Security.

Know someone who might be a great fit? Refer them to us and receive a gift card up to $1,000. Terms and conditions apply.