Service Delivery Executive - Defence

Cleared Recruitment is currently assisting a leading technology organisation in their search for an experienced and strategic Service Delivery Executive to oversee the delivery of high-profile ICT initiatives within the Defence sector.

In this role, you will work as part of a national professional services team supporting critical Defence customer programs. You will act as the primary interface between internal teams and senior customer stakeholders, ensuring the successful deployment of solutions that deliver measurable business impact.

This position suits a delivery-focused leader with deep Defence sector knowledge, exceptional stakeholder management skills, and the ability to drive large-scale initiatives in complex, mission-critical environments.

Key Responsibilities:

• Lead and manage delivery of strategic engagements with Defence clients
• Work closely with sales, architecture, and engineering teams to align technical capabilities to customer requirements
• Drive cross-functional collaboration to ensure seamless execution and delivery outcomes
• Translate business priorities into actionable service strategies, identifying gaps and proposing effective solutions
• Influence without authority to align teams and navigate competing priorities
• Engage regularly with senior stakeholders to communicate program progress, manage expectations, and resolve risks
• Operate independently while managing both strategic direction and tactical execution of programs

Essential Experience:

• 10+ years' experience delivering large-scale initiatives within Defence
• Demonstrated ability to influence senior stakeholders and lead cross-functional delivery teams
• Experience managing multiple concurrent projects within a structured governance framework
• Familiarity with Defence-specific processes, security requirements, and cultural dynamics
• Strong analytical and problem-solving capabilities, with a data-driven decision-making approach
• Exceptional communication and interpersonal skills, including the ability to present complex information clearly at all levels

Security Clearance:

• NV2 minimum required, TSPV preferred

At Cleared Recruitment, we connect skilled professionals with leading employers across Defence Industry, Federal Government, Intelligence, and National Security sectors. Our focus is on ICT, Engineering, Cyber, and Project Services - supporting mission-critical outcomes through strategic talent partnerships.