Atlassian Application Specialist

GEOINT Capability Delivery Branch supports AGO and Defence through the implementation and sustainment of AGO's ICT and satellite imagery systems. The branch is responsible for delivering major and minor projects and also performs project governance.
This RFQ is seeking contractor support for Atlassian Application Specialist roles to meet GEOINT Capability Delivery Branch outcomes. The Atlassian Specialist will be responsible for configuring and supporting Atlassian applications such as Jira, Confluence and R4J, to implement system solutions using Jira, and perform project and program delivery support functions, such as requirements management and governance.
The Atlassian Specialist will work under direction from the Project Management Office to develop and maintain AGO's on premises Atlassian applications. As Atlassian develops new functionality, the Atlassian Specialist would be expected to be familiar with these new releases and be able to provide advice on their applicability.
The role will need software configurations and support skills and a proven ability to work within an integrated team of technical/non-technical personnel.

Major Responsibilities:

• Configure Atlassian applications to meet business requirements, particularly the use of these tools to support the implementation of ICT projects.
• Provide business hours support to Atlassian applications, including working with other system administrators to resolve incidents.
• Implement and maintain disaster recovery preparedness measures.
• Document technical processes and write documentation in accordance with relevant policies and procedures.
• Support and facilitate productive working relationships by working cohesively and flexibly with the developer team, the broader program team, key business partners and stakeholder groups.

Other Features of the Role (e.g. location, travelling, shift hours,)

• Ability to work in a high security environment with sensitivity reticence and discretion.
• The role is based in Canberra with minimal travel.

Please Note: Must hold either a current Top Secret Positive Vetting (TSPV) security clearance OR have held a TSPV in the previous 12-month period (which has since been downgraded). Candidates with a current Defence Intelligence Agency recognised Psychological Assessment (PA) preferred but not essential.